(no subject)
Dec. 26th, 2004 07:46 pmWell. You know that keyboard problem I've had? Namely, a missing key because the hooks that hold it on are broken?
Yeah. Not covered under warranty. Naturally that would happen. I finally called today (figured the week before Christmas wouldn't be a good time even if they are 24/7); at least the techie I talked to was nice and understanding. And he knew what he was saying. I still want the 40 minutes I spent on hold back but still.
Gonna be backing up my files tonight and taking the ol' Compy 386 to the shop sometime in the next couple of days; the tech said that they would probably be able to fix it or at least give an estimate. The file backup is because MicroCenter likes to return stuff in factory condition, though I doubt (read: I'm really hoping) they'll need to wipe any files or replace the hard drives.
One related question: Last time my HD was wiped was on my older, desktop comp. When I got it back and reconnected my iPod (which, incidentally, I've named Pip--"my favorite travelling companion"), I got a bunch of funky error messages (it was last July so I don't remember what they were) and Pip ended up deleting every single song I'd loaded onto it. Best I can understand, it was because the songs that were on it (in particular the ones I'd bought via iTunes) were no longer on my hard drive. Is that indeed the cause? Is that commonplace, or did I screw up then? Should I back up my music (at least what I don't have on CDs)?
Yeah. Not covered under warranty. Naturally that would happen. I finally called today (figured the week before Christmas wouldn't be a good time even if they are 24/7); at least the techie I talked to was nice and understanding. And he knew what he was saying. I still want the 40 minutes I spent on hold back but still.
Gonna be backing up my files tonight and taking the ol' Compy 386 to the shop sometime in the next couple of days; the tech said that they would probably be able to fix it or at least give an estimate. The file backup is because MicroCenter likes to return stuff in factory condition, though I doubt (read: I'm really hoping) they'll need to wipe any files or replace the hard drives.
One related question: Last time my HD was wiped was on my older, desktop comp. When I got it back and reconnected my iPod (which, incidentally, I've named Pip--"my favorite travelling companion"), I got a bunch of funky error messages (it was last July so I don't remember what they were) and Pip ended up deleting every single song I'd loaded onto it. Best I can understand, it was because the songs that were on it (in particular the ones I'd bought via iTunes) were no longer on my hard drive. Is that indeed the cause? Is that commonplace, or did I screw up then? Should I back up my music (at least what I don't have on CDs)?
no subject
Date: 2004-12-27 05:26 am (UTC)no subject
Date: 2004-12-27 08:15 am (UTC)I seem to recall reading a while back that iTunes' Digital Rights Management (*spit!*) system doesn't allow tunes to be moved between computers. I don't know how it works, and if it uses anything other than Windows serial number (like, say, a key that iTunes generates at install, or your unique CPU ID number), that can cause problems.
So. If you can, burn to audio, then re-rip.
(And I want a MP3 player. Just not an iPod.)